This Privacy Policy explains what personal information 62ph collects, how we use it, and the rights you have as a player in the Philippines. We are committed to keeping your data safe and being transparent about every step of the process.
When you register and use the 62ph platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and the payment details you use to deposit or withdraw funds in Philippine pesos. We also collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. In some cases, we may request a government-issued ID or other identity documents to verify your account in line with Philippine regulations. All information you provide must be accurate and up to date — you can update your details at any time by contacting our support team. We only collect what is genuinely needed and do not ask for information beyond what is required to operate the platform safely and legally.
The personal data we collect is used primarily to operate your account, process transactions, and deliver the gaming and sports betting services available on 62ph. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — these communications are essential and cannot be opted out of while your account is active. Your transaction history and gameplay data help us detect unusual activity, prevent fraud, and comply with our obligations under Philippine anti-money laundering laws. We may also use aggregated, anonymised data to analyse platform performance and improve the overall experience for players in the Philippines. If you have given your consent, we may send you promotional messages about new games, features, or offers — you can withdraw this consent at any time by contacting support. We do not use your personal data to make automated decisions that significantly affect your rights without human review.
62ph does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the service they provide to us. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the safety and security of our platform and its users. In the event that 62ph undergoes a business restructuring or change of ownership, your data may be transferred as part of that process, and you will be notified in advance. We will never share your data with advertisers or marketing companies without your explicit consent.
We take the security of your personal and financial information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 62ph platform is encrypted using secure protocols, and sensitive information such as payment details is handled in accordance with applicable security standards. Access to personal data within our organisation is restricted to staff who genuinely need it to perform their role, and all personnel are trained on data protection responsibilities. While we do everything reasonably possible to protect your data, no online platform can guarantee absolute security — if you suspect that your account has been compromised, please contact our support team immediately. We regularly review and update our security practices to address emerging threats and ensure that your information remains protected at all times.
As a player based in the Philippines, you have specific rights regarding the personal data that 62ph holds about you, in accordance with the Data Privacy Act of 2012 and its implementing rules. You have the right to access a copy of the personal information we hold about you, and to request corrections if any of that information is inaccurate or incomplete. You may also request the deletion of your personal data in certain circumstances — for example, if you close your account and we are no longer legally required to retain your information. If you believe that your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You can exercise any of these rights by contacting our support team at [email protected], and we will respond to your request within a reasonable timeframe. We are committed to honouring your rights and will never penalise you for exercising them in good faith.
62ph uses cookies and similar tracking technologies to make the platform function correctly and to improve your experience as a player. Essential cookies are required for core features such as keeping you logged in, remembering your preferences, and processing transactions securely — these cannot be disabled without affecting how the platform works. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring, so that we can continuously improve the service. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some functionality. We do not use cookies to serve third-party advertising or to track your activity across other websites. By continuing to use the 62ph platform, you consent to our use of cookies as described in this policy.
We retain your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine laws and regulations, including those relating to financial record-keeping and anti-money laundering compliance. When your account is closed, we will securely delete or anonymise your personal data once the legally required retention period has passed, unless we are required to keep it for longer due to an ongoing investigation or legal proceeding. Transaction records and identity verification documents may be retained for up to five years after account closure in line with regulatory requirements. Data that is no longer needed for any lawful purpose is disposed of securely and in a manner that prevents unauthorised recovery. If you have questions about how long we retain specific types of data, please contact our support team and we will provide a clear and honest answer.
62ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make significant changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The updated policy will always be available on this page, and the date of the most recent revision will be clearly indicated at the bottom of the document. We encourage you to review this Privacy Policy periodically so that you remain informed about how your data is being handled. Your continued use of the 62ph platform after any changes have been published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your options.
This Privacy Policy was last reviewed and updated in 2025. If you have any questions or concerns about how 62ph handles your personal data, please visit our FAQ page or contact our support team directly at [email protected].
We never sell your personal information to third parties. Your data is used only to run your account and keep the platform secure for all players in the Philippines.
You can access, correct, or request deletion of your personal data at any time. Your rights under the Philippine Data Privacy Act of 2012 are fully respected here.
Industry-standard encryption and strict access controls protect your account and payment details every time you play on 62ph from any device in the Philippines.
Our FAQ covers the most common questions Filipino players ask about data, accounts, and platform security — all answered in plain Philippine English.